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Welcome to HeartCare Midwest
What to Expect Before Your Appointment
When you are scheduled to see a HeartCare Midwest cardiovascular specialist as a new patient you will receive an appointment letter in the mail along with a patient history form and a Personal Representative Designation Form (PRD) to fill out prior to coming to your appointment. However if your appointment is scheduled in the next three days you will not receive anything in the mail and will be asked to come to your appointment early to fill out these forms. The PRD is a form where you as the patient designate any relatives or friends that we can release health information to in the event that someone should need to contact us on your behalf.
You will receive a telephone call a few days before your visit to complete the pre registration process. You will be asked at that time if you want another telephone call within 24-48 hours of your appointment to remind you of the appointment. If your appointment is scheduled in the next couple of days you will not receive another call. All registration will be completed when you come in for your appointment.
What to Bring to Your Appointment
Please bring to your appointment the following:
- All your medicines in the original containers, including any vitamins and herbal supplements you may take
- Your insurance and/or Medicare card
- A completed Medical History form
- A government issued photo ID, i.e., driver's license
What to expect during your appointment
Upon arrival for your appointment, please check in with the receptionist. We know your time is valuable and make every effort to keep appointments as close to the scheduled time as possible. However, in healthcare, emergencies sometimes arise. On the rare occasion that your appointment is delayed, we will keep you informed about the delay.
Your first visit will include measurement of weight, blood pressure and pulse, and a review of medications and allergies by a medical office assistant. You will then see the provider, who will interview you about your medical history and current condition and do a physical exam.
After the exam, the provider will discuss findings and recommendations with you. A nurse will provide further education as needed and review the provider's recommendations.
If testing is required, you will meet with the scheduler to make an appointment. The provider will communicate findings and recommendations to your primary care physician as well as the referring provider (if the referring provider is not your primary care physician).
Should you have any questions before your appointment, please call the office where your appointment is scheduled. If you have urgent questions or you experience a change in symptoms before visiting HeartCare Midwest, please contact your family physician.
How to cancel your appointment
Should you need to cancel your appointment for any reason, we request that you call 24 hours in advance whenever possible. If you cannot call at least 24 hours ahead, please call as soon as you know you need to cancel. Chances are, another patient can use your appointment time.
We look forward to meeting you and making your visit to HeartCare Midwest as pleasant as it can be.
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